Frequently Asked Questions


Is there a cost for being placed with Protech?

No. Protech works on your behalf to place you with some of Canada’s most admired companies – at no charge to you. To get started, complete your profile on www.protech-solutions.ca or visit the Protech office closest to you.

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What types of positions are available?

Protech offers permanent, temporary, and temporary to permanent employment opportunities for a wide range of skill sets and in a variety of industries. To search current opportunities now, please visit www.protech-solutions.ca.

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What is the job placement process?

We remain alert to job opportunities in all the areas we serve – both current and future hiring needs. If your skills and your interests fit the types of positions we fill, we’ll invite you to go through different screening steps, including a thorough interview. This information helps us better match you to companies that seek your skills and background and opportunities that fit your career goals. Once we find an assignment for you, we’ll make certain you’re thoroughly prepared for on the job success.

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Can I search for jobs myself?

Yes. The first step in starting your job search is to register and create your profile on www.protech-solutions.ca. Here you’ll also be able to search the latest job opportunities available.

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What do I need to do after I submitting my resume or applied for a job?

Protech’s highest priority is to put talented people like you to work. If your skills are a match for our client’s needs, your Protech representative will contact you about the next steps. In the meantime, you can continue to browse www.protech-solutions.ca to search the latest job openings. If there’s any update on your experience, contact information, job seeking intention, etc., please e-mail your latest resume so we’ll have the most current information and can place you on the most suitable assignments.

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Does Protech continue to support me after I start a job?

If you’re on a temporary assignment as a Protech associate, then yes. While your supervisor at the work site is your resource for daily work-related questions, Protech is your employer and is available to support you if you have any questions or concerns that are HR related.

If you’ve been hired for a permanent position through Protech, we’ll support you for 90 days while you transition into your job with your new employer. After that, you should speak with your direct supervisor if you have any questions or concerns.

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What do I do when I finish an assignment?

Your Protech representative will be aware of your status, and will continuously work to place you on new assignments. Please let us know if there is any change in your availability, and remember to update your profile on www.protech-solutions.ca to include your recent job experience and any new skills you’ve gained. You can also go to www.protech-solutions.ca to search for current opportunities.

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How do I apply for a job posted on-line?

If you’ve found a job you are interested in, click the “Apply Now” button on the right side of your screen. If the opportunity is a good fit for you, a Protech representative will contact you to discuss your next steps, which may include a face-to-face interview.

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What do I need to do to prepare for my assignment?

Your Protech representative will provide you with all the details needed to prepare you and make you feel comfortable for your assignment, such as a job description, work guidelines, and instructions for your first day. Want to make a great first impression? Get some helpful advice in our Tips & Resources section.

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What if I have questions about my assignment?

First, be sure you’ve read, and are comfortable with the job description provided to you, as well as the policies and procedures outlined in the Employee Guide. If you still have any questions prior to or during your assignment, please contact your Protech representative.

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I’ve been placed on assignment. What happens next?

Once you’ve been placed on assignment with Protech, your Protech representative will provide you with the required paperwork, including banking details for direct deposit as well as information on your assignment, a job description and a copy of the Employee Guide, which includes information on Protech policies and procedures.

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What if I need to cancel my assignment?

If there’s any reason you can’t show up to work or need to cancel your assignment, please call or email your Protech representative immediately.

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When do I get paid?

Protech’s weekly payday is Thursday. For your convenience, we offer direct deposit payment, which ensures prompt payment and saves you valuable time.

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How does Protech protect my personal information?

Protech cares about your privacy and goes to great lengths to ensure confidentiality. For more information, review our privacy policy.

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Will I receive a form T2200 Declaration of Conditions of Employment?

We can send you a T2200 on request.

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Where can I find more information about CRA requirements for workers engaged by a Placement/Employment agency?

Go the Canada Revenue Agency’s website and browse to the forms and publications section. You can also search for publication number T4001. The publication Employer’s Guide – Payroll Deductions and Remittances (T4001) has a section dealing with Placement and employment agency workers.

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