eg.: “Welder”, “Design Engineer”, etc.
eg.: “Toronto”, “Mississauga”, etc.

Senior Account Services Specialist

Anjou, QC
Job Type Temporary
Job ID 3217
Job Description

 Protech Solutions is currently looking for a Perfectly Bilingual Account Services Specialist to fill a long-term contract position with one of our clients located in Anjou.

 

Responsibilities:

  • Provide new and existing customers with the best possible services in relations to account on-boarding, account services, billing inquiries, disputes, service or data requests, suggestions and complaints    
  • Provide post-sales support required to deliver products and services, including installation, delivery, and maintenance
  • Coordinate customer requirements for information and ensure that customer is set up for organization to deliver agreed upon product or service
  • Process Client Implementation provisioning requests
  • Perform quality control on processed requests
  • Support any one of the Client Implementation key boarding related processes
  • Handle escalation e-mails

 

 

Requirements

Required skills:

  • 2+ years’ experience in customer service, client services, and/or customer onboarding
  • Ability to comprehend and use new technologies quickly
  • Ability to multi-task, with consistent attention to organization and details
  • Strong interpersonal and communication skills (verbal and written)
  • Knowledge of Salesforce
  • Bachelor’s degree preferred

If you have the skills and experience, we are looking for to succeed in this position, please apply online or email your resume to Jessica Ibrahim.

jessica.ibrahim@protech-solutions.ca

www.solutions-protech.ca

 

Apply Online

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